Services
Community Management
Our primary focus is on helping businesses that are already active on social networks and could do with some help — after hours, during holidays and weekends, or when community managers are away on leave.
Our scope is not limited to Twitter. We can manage your social conversations on any social network, such as:
- Web-based Forums, e.g. VBulletin, phpBB, SMF etc.
- others
Cleaning up
Give us all your tedious, time-consuming chores such as removing spam, approving or moving posts. You focus on the fun stuff; we will do the rest.
Social Media Consulting
We consult on all aspects of social interactions for business and government. We can deliver a complete social media strategy; we can set up the infrastructure if necessary; or give advice on any specific aspect. (Testimonial)
Levels of Engagement
We offer several levels of customer engagement services, ranging from casual, through full service. The depth of engagement can vary from simple acknowledgments, spam removal, forum moderation, to full engagement. Each client’s need will be different.
Off-Site
Casual, Non-Exclusive
Casual Non-Exclusive Twemps are subject to availability. This is a day-by-day arrangement with a minimum of 8 hours. A non-exclusive Twemp monitors and manages accounts for several clients from our premises or from their homes.
Long-Term, Non-Exclusive
Long-Term Non-Exclusive Twemps work for several clients from our premises or from their homes. The minimum engagement period is six months.
On-Site
Casual, Exclusive
Exclusive Twemps work only for one company at a time, usually on client premises and using their infrastructure. This is a day-by-day arrangement with a minimum of 8 hours. This arrangement will suit clients who have occasional or seasonal overloads or crises.
Exclusive, On-Site
Long-Term Exclusive Twemps work for one client at their premises and using their infrastructure. The minimum engagement period is six months. This arrangement is ideal for companies with a headcount freeze or with special background requirements.
Contact us
Please contact us to discuss which option suits you.
Please complete this form so that we can understand your needs better.